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Responsible Gaming

At Jackspots City Casino, we are dedicated to offering not only exceptional entertainment but also a secure and responsible gaming environment where every player can enjoy their experience with control and peace of mind.

On this page, you will find useful resources and tools designed to encourage healthy gaming habits. This includes strategies for responsible play, age-related guidelines, and an overview of the features available in your account settings to help you manage your gaming activities.

How to Gamble Responsibly

Follow these guidelines to ensure healthy gambling habits at Jackspots City Casino.

  • Approach gambling as an enjoyable activity, not a way to make money.
  • Avoid chasing losses — only gamble with money you can afford to lose.
  • Set deposit and time limits to control your gaming behavior.
  • Ensure gambling is just one part of your entertainment, not the only one.
  • Take regular breaks to maintain perspective and stay mindful.
  • Refrain from gambling if you're emotionally stressed or under the influence.
  • Understand the odds and the concept of fair play.
  • Seek help if gambling starts to feel like it's getting out of control.

Helpful Resources

If you're concerned about your gambling or helping someone else, these resources can assist you:

You can also download the Bet Blocker tool for self-exclusion — install it on multiple devices and select your preferred lockout duration.

Underage Gambling

Gambling is strictly prohibited for anyone under the age of 19 at Jackspots City Casino. We take robust measures to protect minors and ensure only eligible players can access our platform.

Every new account undergoes verification to confirm that the player is of legal age. If we detect or suspect underage activity, the account will be terminated immediately, and any funds will be forfeited.

If You Suspect Underage Gambling

If you believe a minor is accessing our platform, please contact us through Live Chat right away so we can investigate.

Parental Control Tools

Using shared devices at home? You can use software like Net Nanny® to block gambling-related content and monitor online activity.

Alternatively, try using Bet Blocker on family devices to completely restrict access to gambling sites.

Many modern devices come with built-in parental control options. Check your phone, computer, or TV for these tools to create a safer environment for your family.

Player Limits

Jackspots City Casino provides various responsible gambling limits to help you manage your play. All changes are processed in the GMT +2 time zone.

While you can adjust your limits, please consider them carefully. They should not be used as a way to recover losses.

For increases in your limits, a 24-hour waiting period applies before changes take effect, allowing you time to reconsider your decision.

Deposit Limits

Set a maximum deposit limit over a specific period. With active deposit limits, you’ll have full control over your budget.

Loss Limits

Control the amount of money you're willing to lose each day, week, or month. Loss limits are calculated using your cash balance only and reset automatically at midnight.

Session Limits

Session limits help you manage your playtime. Choose a daily, weekly, or monthly limit that works best for your lifestyle and preferences.

Self-Exclusion

If you’re concerned about your gambling behavior, our Self-Exclusion tool is an effective way to protect yourself and regain control.

Temporary Exclusion

Choose a temporary exclusion to take a short break from gaming. During this period, you won’t be able to access your account or place any bets.

Permanent Exclusion

For a longer break, you can request permanent exclusion with a minimum duration of 6 months.

What Happens During Exclusion?

While excluded, your account will be locked, and you won’t be able to log in, deposit, or gamble. We also monitor and block any attempts to create new accounts.

Next Steps After Exclusion

Once your exclusion is active, you’ve made an important step in protecting your well-being. The following resources can continue to support you: